Beginning on Thursday, September 28th, 2023, Public Works, along with the Fire Department, will be conducting Fire Flow Testing at targeted points throughout the Water Distribution System. All testing will take place between the hours of 8 AM - 3 PM and be completed by Tuesday October 3rd, 2023.
Signs have been set up in the residential areas most likely to be impacted. Maps illustrating the areas of testing are available below.
These tests are conducted every 3 years. The purpose of the testing is to ensure the Fire Department has accurate system flow information available in the event of an emergency.
The flowing procedure will displace sedimentation in the water main pipes. As the flowing is in progress and for a brief period of time following, the water can become cloudy or rust colored with the potential to cause staining. Because of that, we strongly recommend that residents avoid doing laundry, using the dishwasher, showering or engaging in any activities requiring prolonged use of water when flushing is underway in or near your neighborhood.
If you notice any discoloration in your water after flowing is complete in your area, simply run your tap for a few minutes to clear up any remaining mineral deposits from your lines.
The Village of West Dundee (Village) is pleased to inform you that we will participate in an electric aggregation program. A Chicago based company, MC Squared Energy Services, LLC (mc2), was selected to serve the eligible residents and small business customers with an electric supply price equal to the ComEd rate for a 12-month term beginning with the November 2023 ComEd meter read cycle. In addition, this Electric Aggregation Program provides the Village with Renewable Energy Certificates to be designated an EPA Green Power Community at zero added cost to residents and the Village. For more information visit the link belowView/Download PDF
Water and Sewer rates for residential and commercial properties have been adjusted for all billings dated May 1, 2023 or later. Please click below for more information and to view the updated/current rates.View/Download PDF
The West Dundee Fire department has immediate openings for part-time firefighter/EMT-Bs and firefighter/paramedics. State Certified EMT-Bs may also contact the department for academy sponsorship opportunities. Visit here for more information or email firstname.lastname@example.org with questions.View/Download PDF Visit the website
In 2020, Congress designated the new 9-8-8 dialing code to operate through the existing National Suicide Prevention Lifeline.
9-1-1 will remain in place with the focus of dispatching Emergency Medical Services, fire, and police as needed. 9-8-8 went into effect in Illinois on July 16, 2022, and provides a direct connection to compassionate, accessible care and support for anyone experiencing mental health-related distress – whether that is thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress.
Check out the attached fact sheets for more information.
The West Dundee Police Department regularly fields questions, concerns and reports regarding scams or potential scams intended to separate well-meaning individuals from their money. These scams can occur by phone, internet and even at your front door.
Please click below for some more information from WDPD to help you avoid becoming a victim of fraud. Additional information is available from the FBI at fbi.gov.
If you believe you have been a victim of fraud, please call 847-428-8784 or 911 to file a police report.
The following item has been posted to the Notices, RFPs & Employment page of this website, with the noted deadline.
- Employment Opportunity - Police Officer - Accelerated Entry / Lateral Transfer Applicants: Until filled (download application)
For additional information, please visit the link below.
The 2022 Green Guide, updated annually by the Kane County Division of Environmental Resources (Kane County Recycling office), is now available! This invaluable annual publication provides resources on how to recycle just about anything in Kane County.
Click below to download a PDF of the 2022 Green Guide. Paper copies are also available at Village Hall (102 S. 2nd St.) and Public Works (900 Angle Tarn).
For more information about recycling resources for Kane County residents and businesses, please visit the Kane County Recycling website.
The West Dundee Police Department is seeking qualified individuals pursuing a rewarding career in law enforcement, who want to work in a community that supports them.
Accelerated Entry / Lateral Transfer Applicants, please view the attached information and download an application from the Police Department section of http://wdundee.org/forms.
The Dundee Township Historical Society Museum, located at 426 Highland Ave in West Dundee, is open from March through December, Weds & Sun 2:00-4:00pm, or by appointment.
Click below to visit the DTHS website or to view the Fall 2021 edition of "The Informer", the DTHS Newsletter. The Informer details upcoming events, membership opportunities and provides a peek into the history of Dundee Township.
The West Dundee Police Department has received numerous reports of telephone fraud, many of which incorporate methods known as Vishing and Caller ID Spoofing. Please familiarize yourself with the information attached below in order to reduce the chances of becoming victimized.
NOTE: Village of West Dundee and West Dundee Police personnel will never call and ask for personal information or payments over the phone. NO LEGITIMATE ENTITY WILL ASK FOR GIFT CARDS AS PAYMENT!
If you feel you have been the victim of Vishing, Spoofing or other Fraudulent activities call the West Dundee Police Department by contacting the Quad Com Dispatch center at 847-428-8784 to file a police report.
For more information:
• Visit the Federal Trade Commission website
• Visit the Federal Communications Commission website
• Watch the FCC Consumer Video
The Village of West Dundee is pleased to provide a series of articles highlighting locally owned businesses in our community. Business Community Profiles can be viewed on the Local Businesses page of this site (linked below).
These profiles have been created with the assistance of freelance writer and local resident Erin Sauder and in cooperation with the featured business owners. Additional profiles will be shared as they are completed, at an anticipated rate of approximately one per month. Please check back for more!
The West Dundee Police Department (WDPD) has partnered with the Office of Inspector General (OIG) at the U.S. Department of Labor to investigate these fraudulent crimes.
The WDPD has taken numerous reports of identity theft, in which fraudulent unemployment claims have been made on behalf of innocent victims who live in our Community. In most of these cases, victims became aware of the fraud when they received correspondence from the Illinois Department of Employment Security (IDES). In other cases the victims became aware when their employers notified them of the fraudulent claim.
View the PDF linked below for more information.
If you reside in West Dundee and think you may have been the victim of this or a similar fraud scheme related to unemployment benefits please take the following steps:
• Call the WDPD by contacting the Quad Com Dispatch center at 847-428-8784 to file a police report.
• Visit the following websites to file an IDES complaint:
• Contact the OIG Hotline at: https://www.oig.dol.gov/hotline.htm or 202-693-6999 or 1-800-347-3756.
Based on recent news events and societal and social media concerns regarding Police law enforcement efforts and use of force tactics, the Village of West Dundee Police Department (WDPD) has reviewed its adherence to the “8 Can’t Wait” standards, as identified by the non-profit organization Campaign Zero.
Through its review, the WDPD demonstrated its continued advocacy for improved, equitable, non-biased and non-violent interactions in service to the Dundee community.
The WDPD recognizes and acknowledges that many of the existing standards and use of force policies identified by Campaign Zero were put into practice within the department over 20 years ago. Upon this most recent review, it was noted that no changes to the existing policies were necessary at this time. The PDF linked below provides an overview of the 8 Can’t Wait evaluation.
The WDPD will continue to strive for 100% compliance with the 6 Pillars of Dedication – Accountability, Respect, Integrity, Courage and Honor – while continuing to serve the West Dundee community.
Parking on Village streets is prohibited between 2:00 and 6:00 AM from November 1 through April 1.
For overnight parking permission during this time frame, please register your vehicle for the applicable date(s) using the online Overnight Parking Registration Form below. (If you do not have access to the internet, contact QuadCom at 847-428-8784.) In the event of 2" or more of snowfall, registered vehicles may be moved at the owner's expense, and/or ticketed, if it will inhibit snow removal operations.
The Village of West Dundee President and Board of Trustees are committed to serving all residents, businesses and visitors to our community equally and with respect, and we insist that this commitment be reflected in the performance of every Village employee.
As a Board, we reject any act of violence or discrimination against another person in our community. The Village Board is extremely proud of the high standards established by the West Dundee Police Department and their efforts to build positive relationships throughout our community. Our Police Department has and will continue to serve our community with compassion, empathy, acceptance and understanding.
Racism is far reaching and goes beyond policing. Acts of racial injustice have no place in our society and it is our responsibility as a community to foster an inclusive environment where all people feel welcome, regardless of race, ethnicity, religion, sexual orientation or cultural background. As a Village, we strive to practice inclusivity in every aspect of service to our community, and with every interaction by our Village employees.
We pledge as Village leaders to work hard, take action and hold ourselves accountable for providing an inclusive community, free of prejudice, where we value and celebrate our differences, and raise awareness for injustices that exist in our society. Civic trust is a privilege that must continue to be earned by the Village on a daily basis. We continue to try to earn that trust and to foster a safe and equitable community.
We call upon all West Dundee residents and business owners to work toward a Village, a State and Nation in which every person is treated with dignity and kindness, acceptance and compassion.
As a Village, we recognize that more needs to be done and we look forward to working with our community and beyond in seeking solutions to the difficulties that plague our society.
Coyote sightings are a common occurrence, especially in winter. While coyotes are not considered to be a public health concern, residents throughout the Dundee area should be reminded to keep a close watch on pets when outdoors, and eliminate sources of food or shelter that would encourage coyotes and other wild animals to frequent your property.
The "Living with Wildlife in Illinois" website is a cooperative effort between the University of Illinois Extension and the Illinois Department of Natural Resources. It is designed to assist with human-wildlife conflicts and increase awareness of applicable Illinois conservation laws. This site includes helpful tips to reduce attractions around your home that may lead to unwanted close encounters. Click the link below for more information specifically regarding coyotes.
The above mentioned site states that if you are approached by a coyote, do not run. Yell, stand up straight and wave your arms to make yourself appear larger, or throw something at the coyote to scare it away.
If you should observe a wild animal that appears sick or injured, please contact QuadCom dispatch at 847-428-8784 (or 9-1-1).
Distracted driving poses a deadly risk to everyone on the road - drivers, passengers, bicyclists and pedestrians alike.
In our culture of technology and multi-tasking, it can be difficult for many to focus only on the task at hand. When it comes to driving, it can all to easily mean the difference between life and death.
Click below for some helpful information and to take the pledge to "Just Drive".
Carbon Monoxide (CO), aka "the invisible killer", is a colorless, odorless gas that is produced when fuel burns incompletely. CO can cause serious illness or even death.
Risk of CO poisoning increases in winter due to the increased use of indoor heating sources and less ventilation.
Protect your household by being aware of sources of carbon monoxide and minimizing exposure, knowing the symptoms of dangerous levels of CO exposure in humans and pets, and by installing and maintaining CO detectors outside of sleeping areas and on all levels of your home or business, and testing your CO and smoke alarms once per month.
Should you have questions, please contact the West Dundee Fire Department at 847-551-3805.
Click below for helpful and easy tips from the Police Department to avoid becoming a victim of vehicle break-ins.View/Download PDF
As of March 1, 2016, AT&T, Sprint, T-Mobile and Verizon customers within the QuadCom 911 service area may be able to use their mobile device to send a text message to 911 for emergency help. (QuadCom serves Barrington Hills, Carpentersville, East Dundee, Sleepy Hollow, South Barrington and West Dundee.)
Texting during an emergency could be helpful if you are deaf, hard of hearing, or have a speech disability, or if a voice call to 911 might otherwise be dangerous or impossible. But if you are able to make a voice call to 911, and if it is safe to do so, you should always make a voice call to 911 to request emergency response from Police, Fire or Emergency Medical Services.
With either a text or voice call, the first information you should provide is your location, in as clear and premise terms as possible. Do not use abbreviations or slang when communicating with 911.
Carbon monoxide (CO) is a deadly, odorless, colorless, poisonous gas created when household appliances that burn fossil fuels burn incompletely (furnace, stove, dryer, fireplace, etc) and by equipment with internal combustion engines (vehicles, mowers, generators, etc).
CO is the leading cause of accidental poisoning deaths in the US. The health effects of CO depend on the concentration and duration of exposure, as well as individual health conditions. Heart patients may experience chest pain at lower levels of exposure. As CO levels increase beyond a tolerable level, symptoms such as headache, fatigue and nausea may become more noticeable. At sustained high concentrations of CO, disorientation, unconsciousness and death are possible.
Learn how to protect yourself, your family and pets from CO Poisoning. Click below for more information.
Please click below for the Village code regarding tall grass and weeds over 10" in height and other prohibited plant material which are considered to be a nuisance.
Complaints regarding violations of this ordinance may be directed to the Public Works Department via email, phone or reported online at http://wdundee.org/pages/wdpwrequest.php.
Home is where most of us feel the safest – but it’s also where we are most likely to experience a fatal fire. In fact, 85% of fire fatalities occur in the home. This is due in large part to homes being unprotected or under-protected in terms of smoke alarms being in working order and sufficient in number and placement.
Click below to learn best practices for the use of smoke alarms in your home to protect yourself and your family, reduce your risk and help you escape quickly in the event of a fire.
The Longmeadow Parkway Fox River Bridge Corridor is a proposed four-lane Fox River Bridge crossing and four-lane arterial roadway corridor with a median, approximately 5.6 miles in length, designed to alleviate traffic congestion in northern Kane County.
The proposed road passes through portions of the Villages of Algonquin, Carpentersville and Barrington Hills, as well as unincorporated areas of Kane County. The western terminus is at Huntley Road west of Randall Road, approximately 1,300 feet northwest of the Huntley/Boyer intersection. From Huntley Road to the Fox River, the corridor primarily traverses mostly undeveloped properties or new subdivisions; these subdivisions were developed with a dedicated right-of-way to accommodate the proposed corridor. After crossing the river, the corridor parallels existing Bolz Road, to the eastern project terminus at Illinois Route 62.
The Village of West Dundee, along with Kane County, McHenry County, Carpentersville, Algonquin, East Dundee, Sleepy Hollow, Gilberts and Huntley have passed resolutions in support of the bridge/corridor over the course of many years since the project began.
Below are some key pieces of information regarding the Longmeadow Parkway Bridge Corridor:
- The Rt. 72 (West Dundee), Main St. (Carpentersville) and Rt. 62 (Algonquin) bridges are currently double their capacity.
- Population west of the Fox River is expected to increase 150,000 by 2040, further impacting traffic congestion and the resulting effects on the economy and community.
- There have been no new river crossings been built in Northern Kane County since the I-90 Tollway Bridge in the 1960's.
- The project location has been approved by the IL Dept. of Natural Resources and the Army Corp of Engineers and is the only approved bridge location between Carpentersville and the McHenry County line.
- More than $35 million has been spent on engineering and land acquisition and 60% of the land has been purchased, to date.
- The project will bring 4000+ jobs to Kane County.
A detailed history and current status and information about the project can be viewed at http://www.co.kane.il.us/dot/foxBridges/longmeadowPkwy.aspx.
Products labeled as "flushable" cleansing cloths or wet wipes have been reported to clog toilets and sewer systems throughout the United States and abroad, leading to costly repairs for both homeowners and municipalities.
Please help keep the West Dundee sewer system in good working order. Please do not flush anything other than human waste and toilet tissue.
Additional information can be found at www.forthepeople.com, and a short video illustrating the difference between toilet tissue and wet wipes in terms of breakdown can be viewed at www.consumerreports.org.
Illinois Dept of Natural Resources and University of Illinois Extension provide an online resource for residents on coexisting with Illinois wildlife, especially in urban areas, via the "Living with Wildlife" website.
Many species of wildlife are welcome visitors to our properties, but some animals may wear out their welcome. Fortunately, taking a few simple steps can help prevent many of the most common wildlife related problems around your home.
For more information, click below to visit the "Living with Wildlife" website. This resource provides wildlife identification tools, helpful tips to prevent conflict and much more.
Permits are issued by the Community Development Department, located in the fire station at 100 Carrington Drive (Public Safety Center #2).
PSC #2 is on the southwest corner of Route 72 and Carrington Drive (which lines up with Sleepy Hollow Rd heading north). It is a large brick building with a clock tower. Park in the front of the building, enter at the double doors, and you will be greeted at the service window just inside the lobby.
Please be aware of an increase in telephone scams requesting money. Recent reports have been related to claims of money owed to the IRS or claims that a loved one is in danger, arrested or injured.
Any request regarding use of green dot pre-paid credit cards to transfer money should be suspected as a potential scam. Remember to always confirm the claims through a third party before taking any action. Click the PDF below for more information on the "Grandparent Scam" and how to protect yourself.
Please contact the West Dundee Police Department should you suspect you have been a target of such a scam.
Based on direction from the Village Board and a focus on general aesthetics of the neighborhoods of West Dundee, the Village will be placing increased attention a number of common property maintenance code violations.
The areas of code enforcement that will be focused on include:
• Vehicles parked in driveways should not block the sidewalk, particularly during daylight hours, in order to promote a pedestrian-friendly environment throughout the Village.
• Refuse containers should not be placed curbside any earlier than the evening prior to collection. Typically, this is Thursday evening. During the week of the 6 major holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Day), collection is moved to Saturday, in which case refuse containers should not be placed earlier than Friday evening.
• Garbage cans should not be stored along the front (street side) of your home, but rather along the side or in the rear yard.
• Grass and weeds within your individual lot should be properly maintained, and do not become overgrown or unsightly. These would include any planting beds, landscape areas or lawns.
• Outdoor fire pits must located in the rear yard and at least 20’ away from any structure or combustible material. No garbage or yard waste is permitted to be burned.
• RVs, boats and trailers may not be stored in any driveway for longer than 48 hours.
Please click below for additional information regarding enforcement intentions related to these code compliance issues.
In 2013, the Villages of West Dundee, East Dundee, Carpentersville and Elgin received grant funding to provide for a regional study regarding housing stock and projected future housing needs.
Through the study, present and future housing needs were analyzed utilizing multiple data sources and existing housing conditions in such areas as housing affordability, housing and transportation costs, and housing condition. Additionally, the capacity for new housing was reviewed by creating profiles of the workforce in the sub region and identification of industry sectors and commuting patterns, and; utilizing population, demographic and employment forecasts and determining potential new populations for each municipality and for the study area as a whole.
Click below to view the final report.
With spring comes the sight of young deer and other newborn wild animals.
A doe will leave her fawn(s) alone for many hours every day in order to keep them safe from predators and because they are not able to keep up with her.
You might see a fawn in a field, off the side of a road or in your yard. Regardless, leave them alone unless you observe one of the following indicators that they are in trouble: Please call a licensed wildlife rehabilitator if you observe a fawn that is clearly injured, cries non-stop for hours or is lying with the side of its head on the ground straight in line with its body.
Please do not attempt to move or rescue a fawn left alone. Unless the above mentioned conditions are observed, leave them for their mother's return.
Residents can report minor traffic violations to the Police Department by completing a Neighborhood Traffic Violation Report Form regarding specific vehicles. This form is available by clicking below, and also on the Police Dept and Area Construction Projects pages of this site.
From these reports, the Police Department sends a courtesy letter to the vehicle owner advising them of the reported violation and encourages the driver to obey traffic laws. The form may also be used to report general traffic concerns by completing the "other" section of the form. All submissions will be reviewed by the Police Department.
This form should not be used to request emergency assistance or report crimes in progress. In these cases, dial 911.
ComEd offers programs and services to help those in need, including energy assistance, help for customers with special needs, and ways for neighbors to help neighbors.
To apply for ComEd’s Residential Special Hardship grant, or the State sponsored assistance programs, such as LIHEAP, customers should visit a local LIHEAP Agency such as Community Contacts, Inc at 100 S. Hawthorne, Elgin, (847) 697-8800.
For more information on any of ComEd’s assistance programs or to enroll in ComEd’s bill-payment assistance programs, call 1-888-806-CARE (2273) or visit ComEd.Com/CARE for more information.
IDOT provides a question/comment submittal form on their website for issues related to roadways maintained by the State of Illinois, which would include Routes 31 and 72 in West Dundee.
This form can be used to communicate with IDOT on a variety of topics, such as reporting potholes or debris in the roadway, burned out streetlights, or construction related inquiries.
Click below for information on ways to contact IDOT. Click "Online Web Form" at the bottom of the page to access the the question/comment submittal form.
Please be advised that the Village of West Dundee no longer provides child car seat safety checks.
Child car seat safety checks are available at Sherman Hospital, located at 1425 Randall Road in Elgin, by appointment only. Please visit the Advocate Children's Hospitals website .
Upcoming safety seat check events may also be posted to the website www.seatcheck.net.
If you received a letter that your tree will be replaced, it will be done so based on available time and resources. If you should have questions, do not hesitate to contact Public Works at 847/551-3815.
Attached are tree care guidelines, which will be provided to each owner receiving a new parkway tree.
Please visit the Resident Info Kit on our website for additional information.
The Illinois Electronics Products Recycling and Reuse Act, which initially banned TVs and monitors from entering landfills beginning January 1, 2012, has been expanded to include the following electronics products:
- TVs & Monitors
- Computers (including Laptops & Tablets)
- Electronic Keyboards & Mice
- Fax Machines
- VCRs & DVD Players & Recorders
- Portable Digital Music Players
- Video Game Consoles
- Small Scale Servers
- Digital Converter Boxes
- Cable & Satellite Receivers
Visit the Refuse, Recycling and Yard Waste page for information about Electronics Recycling options for residents.
ComEd's Smart Ideas program offers energy efficiency incentives, tools and tips from to help you take control of your energy usage and save money.Visit the website
Although recreational fires are legal and do not require a permit, there are a few basic rules that need to be followed to ensure the health and safety of your family and neighbors.
Before breaking out the marshmallows and campfire songs, please review these rules to enjoy it all in a fire-safe and respectful manner.
Both the State of Illinois and Kane County have enacted programs to ensure that individuals with special needs or disabilities gain the assistance needed in times of emergency or natural disaster.
Please pass this along to family and friends who care for individuals with special needs or the elderly.
Pay your parking tickets, village fines and utility bills online.
Request overnight street parking Nov-Apr, House Watch during vacation and manage pet info online.