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West Dundee Ambassadors Program

The Village of West Dundee has recently begun to formalize a program to recruit and utilize volunteers within our community. The West Dundee Ambassador Program was formed with the purpose of creating a centralized list of individuals who are interested in giving of their time and talents in order to match these folks up with opportunities as they arise.

We welcome you to register for the Ambassador Program by completing the Volunteer Application and returning it to the Village Hall via mail, fax, email or in person.

Ambassador Program participants will be added to the Village Newslist email subscription. As programs and volunteer events develop, an email will be sent to notify ambassadors and community members.

Should opportunities arise for individual, small group or ad-hoc committees related to specific areas of interest or expertise, those interested or qualified individuals on within the ambassador program will be invited to participate.

As part of the Business Attraction, Retention and Support/10-For-10 facet of the Ambassador Program, a current promotion is underway with Family Pride Cleaners, located at 537 S. 8th Street. From March 13-31, spend $10 or more at Family Pride and be entered into a drawing for a $25 Emmett's Gift Card! The catch - you must be registered for the West Dundee Ambassador's program to be eligible to win. Family Pride has also extended an offer to Ambassadors to have 6 shirts cleaned for the price of 5 (excluding special fabric and silk).

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Electrical Aggregation Rate Comparison Update

In 2012, West Dundee voters approved a referendum which authorized the Village Board to enact an Electrical Aggregation Program. This type of program allows the Village to use the group purchasing power of its residents to negotiate lower electricity prices for the community. In the summer of 2014 the Village, through its membership in the Northern Illinois Municipal Electric Collaborate (NIMEC), solicited bids and ultimately entered into a three year contract with Constellation New Energy at a fixed rate of 7.57 cents/kWh of electricity.

Since the program’s inception, residents participating consistently in the Electrical Aggregation Program have saved an average total of $352 on their electric bills. The community as a whole has experienced savings of $808,984.

Currently (March 2015), the ComEd rate is lower than the Village rate (7.07 cents/kWh vs. 7.57 cents/kWh). This current differential equates to an average cost of $3.45 per month.

The difference between the ComEd rate and the Village rate is a direct result of ComEd's Purchased Electricity Adjustment (PEA), which can change monthly. From the summer of 2011 through the summer of 2014, the PEA was essentially an additional cost of a half cent per kWh. This historical PEA was utilized when the Village compared rates for the new Electrical Aggregation contract. In June of 2014, the PEA was adjusted to a half cent credit, effectively lowering the ComEd rate.

The Illinois Commerce Commission maintains a "Price to Compare" to assist Illinois residents in understanding how various electricity rate offers compare with the current ComEd rate. The current Price to Compare rate is 7.572, exclusive of PEA. More information can be found at

Currently, staff believes that it is still in the best interest of Village ratepayers to remain in the Aggregation program due to rate stability and the savings experienced over the duration of the program. However, individual residents and businesses may individually opt out and switch over to ComEd or another electrical supplier at their own discretion with no early termination fee from Constellation. West Dundee ratepayers may also return to the Electrical Aggregation Program at any time with no fee.

Village staff is in regular contact with NIMEC regarding rates, and updates will be periodically provided. ComEd adjusts their rate twice annually, exclusive of PEA. The next ComEd rate adjustment is expected in June of 2015.

If you have any questions regarding the Electrical Aggregation Program in West Dundee, please feel free to contact the Village Hall at 847-551-3800 or

To enroll or opt-out of the Electrical Aggregation Program, contact Constellation New Energy at 1-800-718-1493.

Dundee Township Historical Society News

The Dundee Township Historical Society is open from March through December, Weds & Sun 2:00-4:00pm, or by appointment. Opening day is Sunday, March 8, 2015, with a program on the Max McGraw Wildlife Foundation at 2pm.

Click below for a copy of the DTHS Annual Newsletter, which provides information about 2015 programs.

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Water Quality Update

Below is a follow-up regarding water softener repairs and barium/radium levels in the West Dundee water system. (To view the previously distributed information, please scroll down to the post entitled “West Dundee Water Quality Notice”.)

Repairs have been completed to three water softeners at the Angle Tarn Water Treatment Facility, and based on these repairs West Dundee has submitted all required bacterial samples for testing to an independent testing lab and to the IEPA. The IEPA requires two consecutive passing samples to be received in order to allow the repaired water softeners to be brought back on-line.

Notification of the second passing sample was received on February 4, 2015. As of February 5, the Village began distributing softened water back into the Village’s water system.

Based on demand, water utilization and storage, it is expected to take a few days before you will notice the return of softened water at the tap. Residents should notice a difference in the water quality when the softened water arrives at your home. By about February 11, it is expected that the existing treated water will be completely replaced by treated, softened water.

After the system is flushed, by the middle of next week, we will be collecting samples again and submitting them to an independent lab and the IEPA for testing of levels of barium and radiologicals. Upon receipt of those results, we will again provide notification to the community of the test results.

It is fully expected at that time that the water delivered to the homes and businesses in West Dundee will be found to be within the IEPA standards for barium and radium once again.

If you have any questions regarding water quality in West Dundee, please feel free to contact the Village Hall at 847-551-3800 or, or the Public Works Department at 847-551-3815 or

"Flushable" Wipes Cause Damage to Sewer Systems

Products labeled as "flushable" cleansing cloths or wet wipes have been reported to clog toilets and sewer systems throughout the United States and abroad, leading to costly repairs for both homeowners and municipalities.

Please help keep the West Dundee sewer system in good working order. Please do not flush anything other than human waste and toilet tissue.

Additional information can be found at, and a short video illustrating the difference between toilet tissue and wet wipes in terms of breakdown can be viewed at

Living with Wildlife - Coyotes, Skunks, Raccoons and more

Illinois Dept of Natural Resources and University of Illinois Extension provide an online resource for residents on coexisting with Illinois wildlife, especially in urban areas, via the "Living with Wildlife" website.

Many species of wildlife are welcome visitors to our properties, but some animals may wear out their welcome. Fortunately, taking a few simple steps can help prevent many of the most common wildlife related problems around your home.

For more information, click below to visit the "Living with Wildlife" website. This resource provides wildlife identification tools, helpful tips to prevent conflict and much more.

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Picking up a Permit?

Permits are issued by the Community Development Department, located in the fire station at 100 Carrington Drive (Public Safety Center #2).

PSC #2 is on the southwest corner of Route 72 and Carrington Drive (which lines up with Sleepy Hollow Rd heading north). It is a large brick building with a clock tower. Park in the front of the building, enter at the double doors, and you will be greeted at the service window just inside the lobby.

Winter Parking Ban

Please be reminded that street parking is prohibited between the hours of 2am & 6am beginning November 1 through April 1. Click below for more information.

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Telephone Scams

Please be aware of an increase in telephone scams requesting money. Recent reports have been related to claims of money owed to the IRS or claims that a loved one is in danger, arrested or injured.

Any request regarding use of green dot pre-paid credit cards to transfer money should be suspected as a potential scam. Remember to always confirm the claims through a third party before taking any action. Click the PDF below for more information on the "Grandparent Scam" and how to protect yourself.

Please contact the West Dundee Police Department should you suspect you have been a target of such a scam.

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General Maintenance Code Enforcement

Based on direction from the Village Board and a focus on general aesthetics of the neighborhoods of West Dundee, the Village will be placing increased attention a number of common property maintenance code violations.

The areas of code enforcement that will be focused on include:

• Vehicles parked in driveways should not block the sidewalk, particularly during daylight hours, in order to promote a pedestrian-friendly environment throughout the Village.

• Refuse containers should not be placed curbside any earlier than the evening prior to collection. Typically, this is Thursday evening. During the week of the 6 major holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Day), collection is moved to Saturday, in which case refuse containers should not be placed earlier than Friday evening.

• Garbage cans should not be stored along the front (street side) of your home, but rather along the side or in the rear yard.

• Grass and weeds within your individual lot should be properly maintained, and do not become overgrown or unsightly. These would include any planting beds, landscape areas or lawns.

• Outdoor fire pits must located in the rear yard and at least 20’ away from any structure or combustible material. No garbage or yard waste is permitted to be burned.

• RVs, boats and trailers may not be stored in any driveway for longer than 48 hours.

Please click below for additional information regarding enforcement intentions related to these code compliance issues.

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Downtown Redevelopment Master Plan

The Village has engaged a consultant team, headed by Hitchcock Design Group, to initiate a comprehensive downtown evaluation in order to create a viable framework for public and private investment over the next 1, 3 and 5 years.

Hitchcock Design has completed an Opportunity Analysis Report, which provides an overview of the resources, market conditions and stakeholder interests of West Dundee's downtown and summarizes promising downtown opportunities that will be explored in greater detail in the next phase of the project.

Residents, business owners and other interested parties are able to interact with the consulting team through the project website at www.wdundeedowntown.comto remain involved and in touch with the project.

To access the Opportunity Analysis Report, please click below.

Visit the website

Fox Valley Regional Housing Study

In 2013, the Villages of West Dundee, East Dundee, Carpentersville and Elgin received grant funding to provide for a regional study regarding housing stock and projected future housing needs.

Through the study, present and future housing needs were analyzed utilizing multiple data sources and existing housing conditions in such areas as housing affordability, housing and transportation costs, and housing condition. Additionally, the capacity for new housing was reviewed by creating profiles of the workforce in the sub region and identification of industry sectors and commuting patterns, and; utilizing population, demographic and employment forecasts and determining potential new populations for each municipality and for the study area as a whole.

Click below to view the final report.

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Leave Fawns Alone

With spring comes the sight of young deer and other newborn wild animals.

A doe will leave her fawn(s) alone for many hours every day in order to keep them safe from predators and because they are not able to keep up with her.

You might see a fawn in a field, off the side of a road or in your yard. Regardless, leave them alone unless you observe one of the following indicators that they are in trouble: Please call a licensed wildlife rehabilitator if you observe a fawn that is clearly injured, cries non-stop for hours or is lying with the side of its head on the ground straight in line with its body.

Please do not attempt to move or rescue a fawn left alone. Unless the above mentioned conditions are observed, leave them for their mother's return.

Emerald Ash Borer

The Emerald Ash Borer (EAB) is an adult beetle known for nibbling on ash foliage. It was determined that the larvae (the immature stage) feed on the inner bark and wood of ash trees, which disrupts the ability to transport water and nutrients causing dieback and death. The adult beetles are dark metallic green bullet-shaped and about 1/2 inch long, with a narrow and elongated body, flat head and black eyes. As they emerge trees they will leave a unique "D" shaped exit hole, approximately 1/8 inch in diameter that may appear on the trunk or upper branches. Millions of ash trees in the Midwest have been infested.

The EAB was first found in West Dundee on Market Loop in 2009. Since then, the Village has identified and removed over 900 parkway trees. This is just over 16%, or 1 out of every 6 parkway trees within the Village has been removed in those five years.

The Village of West Dundee conducts an annual tree assessment that begins in mid May. Tree removals begin shortly thereafter and continue on as resources allow. Locations where trees are to be removed will be notified from the Village with a letter informing them of why the tree was removed and what the process is for replacement.

If you feel your tree is infested, contact the Public Works Department at (847) 551-3815 and Village staff will come out to inspect the tree.

For additional information, refer to the following links:
Illinois Department of Agriculture:

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Water & Sewer Rates Effective 5/1/2014

A 2% increase to the water/sewer rates and $0.50 increase to the bi-monthly distribution charge went into effect throughout the community on May 1, 2014. All bills generated after this date will reflect these changes.

Click below for detailed rate information and calculation of total billing amount per 1,000 gallons of usage.

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Neighborhood Traffic Violation Report Form

Residents can report minor traffic violations to the Police Department by completing a Neighborhood Traffic Violation Report Form regarding specific vehicles. This form is available by clicking below, and also on the Police Dept and Area Construction Projects pages of this site.

From these reports, the Police Department sends a courtesy letter to the vehicle owner advising them of the reported violation and encourages the driver to obey traffic laws. The form may also be used to report general traffic concerns by completing the "other" section of the form. All submissions will be reviewed by the Police Department.

This form should not be used to request emergency assistance or report crimes in progress. In these cases, dial 911.

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2014 Village Board Goals

In October of 2013, the West Dundee Village Board and Department Directors held a workshop to discuss the direction of the community in both the short and long term.

One of the outcomes of this meeting was the creation of a set of Village Board Goals for 2014. While the goals do not capture all of the many activities conducted by the West Dundee staff throughout the year, they do outline some high-level efforts that the Village will strive to undertake. The goals also allow residents and business owners in West Dundee the opportunity to see the Village Board’s priorities for the year.

Please click the link below to view the Village Board Goals. Over the coming months, please be on the look out for updates on progress toward achieving these goals.

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ComEd Cares - Financial Assistance Plans

ComEd has dedicated $10 million in assistance funds in 2014 to help customers facing financial hardship pay their electric bill. Through April 1, 2014 ComEd has adjusted the eligibility requirements for financial assistance programs for eligible residents including seniors, veterans and activated members of the armed services. In addition, the company is now offering flexible budget billing and flexible deferred payment agreement options to assist customers receiving higher than normal bills in light of the severe cold weather blanketing northern Illinois.

To apply for ComEd’s Residential Special Hardship grant, or the State sponsored assistance programs, such as LIHEAP, customers should visit a local LIHEAP Agency such as Community Contacts, Inc at 100 S. Hawthorne, Elgin, (847) 697-8800.

For more information on any of ComEd’s assistance programs or to enroll in ComEd’s bill-payment assistance programs, call 1-888-806-CARE (2273) or visit ComEd.Com/CARE for more information.

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IDOT Online Comment Form

IDOT provides a question/comment submittal form on their website for issues related to roadways maintained by the State of Illinois, which would include Routes 31 and 72 in West Dundee.

This form can be used to communicate with IDOT on a variety of topics, such as reporting potholes or debris in the roadway, burned out streetlights, or construction related inquiries. Click below to access the form.

Visit the website

Kane County Illinois workNet - Manufacturing Job Training

Did you know there are more manufacturing job openings in Kane County than there are applicants with the proper training? The Kane County Department of Employment and Education ATIM Program offers free training, plus assistance with transportation costs, equipment, uniforms and more. Call 630.966.1435, ext. 40081 to see if you qualify or click on the links below.

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Car Seat Safety Checks

Please be advised that the Village of West Dundee no longer provides child car seat safety checks.

Child car seat safety checks are available from Sherman Hospital, located at 1425 Randall Road in Elgin, by appointment. Please visit the Advocate Sherman Health website for additional information or call 224-783-8996 to set up an appointment.

Upcoming safety seat check events may also be posted to the website

Hydrogen Sulfide in the Water System

In response to questions and comments received from the community regarding the presence of hydrogen sulfide and chlorine residuals in the water system, the attached information is provided.

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Tree Care Information

If you received a letter that your tree will be replaced, it will be done so based on available time and resources. If you should have questions, do not hesitate to contact Public Works at 847/551-3815.

Attached are tree care guidelines, which will be provided to each owner receiving a new parkway tree.

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Municipal Electrical Aggregation Program

Please visit the Resident Info Kit on our website for additional information.

Electronics Banned from Landfills

The Illinois Electronics Products Recycling and Reuse Act, which initially banned TVs and monitors from entering landfills beginning January 1, 2012, has been expanded to include the following electronics products:

- TVs & Monitors
- Printers
- Computers (including Laptops & Tablets)
- Electronic Keyboards & Mice
- Fax Machines
- VCRs & DVD Players & Recorders
- Portable Digital Music Players
- Video Game Consoles
- Small Scale Servers
- Scanners
- Digital Converter Boxes
- Cable & Satellite Receivers

These items must be returned for recycling or reuse. Manufacturers of these electronic devices in Illinois are required to accept them for recycling. A list of companies is available on the IEPA's website.

Electronics may also be dropped off for recycling at the Elgin ReStore at 800 N State St in Elgin from 9am to 6pm Wednesdays through Fridays and 9am to 4pm Saturdays, or at the West Dundee Public Works Facility at 900 Angle Tarn Monday through Friday 8am to 3pm.

Kane County Recycles

This article provides a brief history and a look forward at recycling in Kane County and Dundee Township.

Visit the website

ComEd Smart Ideas

ComEd's Smart Ideas program offers energy efficiency incentives, tools and tips from to help you take control of your energy usage and save money.

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Push of a Button

Click below for helpful and easy tips from the Police Department to avoid becoming a victim of vehicle break-ins.

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Recreational Fires

Although recreational fires are legal and do not require a permit, there are a few basic rules that need to be followed to ensure the health and safety of your family and neighbors.

Before breaking out the marshmallows and campfire songs, please review these rules to enjoy it all in a fire-safe and respectful manner.

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Emergency Assistance for Individuals with Special Needs

Both the State of Illinois and Kane County have enacted programs to ensure that individuals with special needs or disabilities gain the assistance needed in times of emergency or natural disaster.

Please pass this along to family and friends who care for individuals with special needs or the elderly.

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