The Water & Sewer Division of Public Works operates the Village's water production and delivery systems, which includes 3 deep-well water sources, 3 elevated water storage towers with a combined capacity of 2,750,000 gallons, 2 water treatment facilities that incorporate an ion exchange treatment process to improve the overall quality of the water, 46 miles of water mains and over 540 fire hydrants.
Every other month, Water & Sewer Divison staff will take a reading from the external flow meter at your home or business. These readings are provided in digital format to the Finance Department for bi-monthly billing.
Water Billing is administered downtown at the Village Hall as part of the Finance Department. The main responsibility for this division is the processing of approximately 2,100 accounts for billing and the daily collection of water revenues.
Water bills can be paid at any of the Village facilities during regular hours of operation. Payments can also be mailed or dropped off any time at Village Hall, Public Safety Center 1 or Public Safety Center 2 using the drop box located near the entrance.
Accepted payment types include cash, check or the direct debit automatic withdrawl program (see Direct Debit Form to the right). Credit and debit cards cannot be accepted at this time.
102 South Second Street
West Dundee, IL 60118
8:00am - 4:30pm M-F