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Water & Sewer

Water & Sewer service is comprised of two basic components: water production/delivery and water billing.

Billing Contact
LoriSue Liszek
lliszek@wdundee.org

Water Superintendent
Pat Doyle
pdoyle@wdundee.org

The Water & Sewer Division of Public Works operates the Village's water production and delivery systems, which includes 3 deep-well water sources, 3 elevated water storage towers with a combined capacity of 2,750,000 gallons, 2 water treatment facilities that incorporate an ion exchange treatment process to improve the overall quality of the water, 46 miles of water mains and over 540 fire hydrants.

Every other month, Water & Sewer Divison staff will take a reading from the external flow meter at your home or business. These readings are provided in digital format to the Finance Department for bi-monthly billing.

Water Billing is administered downtown at the Village Hall as part of the Finance Department. The main responsibility for this division is the processing of approximately 2,100 accounts for billing and the daily collection of water revenues.

Water bills can be paid at any of the Village facilities during regular hours of operation. Payments can also be mailed or dropped off any time at Village Hall, Public Safety Center 1 or Public Safety Center 2 using the drop box located near the entrance.

Accepted payment types include cash, check or the direct debit automatic withdrawl program (see Direct Debit Form to the right). Credit and debit cards cannot be accepted at this time.

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Village Hall
102 South Second Street
West Dundee, IL 60118

Phone:
Fax:
Hrs:

(847) 551-3800
(847) 551-3809
8:00am - 4:30pm M-F

News

Water & Sewer Rates Effective 5/1/2013

A 2% increase to the water/sewer rates and $0.50 increase to the bi-monthly distribution charge went into effect throughout the community on May 1, 2013. All bills generated after this date will reflect these changes.

Click below for detailed rate information and calculation of total billing amount per 1,000 gallons of usage.

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Calendar

Thu
Nov 28
2013

Thanksgiving - Village Offices CLOSED

All Village offices are closed in observation of the holiday, including Village Hall, Public Safety Centers 1 and 2 and the Public Works facility. This is one of the 6 holidays recognized by Allied Waste. Therefore, curbside refuse collection will be one day later than usual for the week of the holiday. Collection will be on Saturday.

Fri
Nov 29
2013

Thanksgiving - Village Offices CLOSED

The offices Village Hall, Public Safety Center 2 and the Public Works facility are closed in observation of the holiday.

Tue
Dec 24
2013

Christmas - Village Offices CLOSED

The offices Village Hall, Public Safety Center 2 and the Public Works facility are closed in observation of the holiday.

Wed
Dec 25
2013

Christmas - Village Offices CLOSED

All Village offices are closed in observation of the holiday, including Village Hall, Public Safety Centers 1 and 2 and the Public Works facility. This is also one of the 6 holidays recognized by Allied Waste. Therefore, curbside refuse collection will be one day later than usual for the week of the holiday. Collection will be on Saturday.


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