Fire Department

The West Dundee Fire Department is committed to providing public safety services for our community. We strive to maintain the highest level of protection of lives and property through rescue emergency medical services, fire suppression and prevention, and public education. We execute this with professionalism, dedication and excellence.

Fire Chief
Michael Spiro

Fire Prevention Officer
Rick Paul

Admin Assistant
Cyndi Gagliano

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The West Dundee Fire Department is categorized as a combination fire department, utilizing career and part-time personnel in the service delivery system. 14 career and 35 part-time personnel provide for 24 hour staffing at each of the Village's two Public Safety Centers.

The department provides advanced life support emergency medical care. Emergency medical technicians & paramedics provide assessment, pre-hospital treatment, and transportation to Sherman & Provena Saint Joseph Hospitals located in Elgin, and Saint Alexis Medical Center located in Hoffman Estates.

Additionally, personnel are trained to the standards and certifications of the Office of the State Fire Marshal; providing for fire suppression, hazardous material mitigation, above & below grade technical rescue, and dive rescue & recovery operations.

The service delivery system is enhanced by the Department's commitment to utilize established automatic-aid and mutual-aid resources with neighboring communities.

These resources provide for a high level of service to our residents and the emergency service personnel. Through these cooperative efforts the Fire Department has achieved an ISO Class 3 Insurance Rating.

The Fire Department administers Public Education & Safety Programs and Life Safety Inspections in an effort to further reduce personal injury, loss of life, and property loss.

Programs include:

  • Fire Station Tours
  • Residential Block Parties
  • Blood Pressure Screening
  • Elementary Fire Safety Education
  • Smoke & Carbon Monoxide Detector Inspections
  • Commercial Occupancy Fire & Life Safety Inspections

Paramedic/Ambulance Billing

The Village of West Dundee recovers payment for ambulance and paramedic services through medical and supplemental insurance whenever possible. Direct billing for services provided to non-residents is processed by Paramedic Billing Services, Inc.

Invoices for ambulance transport and paramedic services provided by the Village of West Dundee can be paid online at Ambulance Payments. Payments can also be mailed to Paramedic Billing Services at 395 W. Lake Street, Elmhurst, IL 60126, or dropped off at Public Safety Center #2, 100 Carrington Drive. Please direct any questions regarding an invoice or payment to Paramedic Billing Services at (630) 530-2988.

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Public Safety Center II
100 Carrington Drive
West Dundee, IL 60118


(847) 551-3805
(847) 551-3814
8am - 4:30pm M-F

Call 911 to report a fire or medical emergency.


Fire Hydrant Flow Testing

Beginning on Thursday, September 28th, 2023, Public Works, along with the Fire Department, will be conducting Fire Flow Testing at targeted points throughout the Water Distribution System. All testing will take place between the hours of 8 AM - 3 PM and be completed by Tuesday October 3rd, 2023. Signs have been set up in the residential areas most likely to be impacted. Maps illustrating the areas of testing are available below.

These tests are conducted every 3 years. The purpose of the testing is to ensure the Fire Department has accurate system flow information available in the event of an emergency.

The flowing procedure will displace sedimentation in the water main pipes. As the flowing is in progress and for a brief period of time following, the water can become cloudy or rust colored with the potential to cause staining. Because of that, we strongly recommend that residents avoid doing laundry, using the dishwasher, showering or engaging in any activities requiring prolonged use of water when flushing is underway in or near your neighborhood.

If you notice any discoloration in your water after flowing is complete in your area, simply run your tap for a few minutes to clear up any remaining mineral deposits from your lines.


Part-Time Firefighter/EMT and Firefighter/Paramedic

The West Dundee Fire department has immediate openings for part-time firefighter/EMT-Bs and firefighter/paramedics. State Certified EMT-Bs may also contact the department for academy sponsorship opportunities. Visit here for more information or email with questions.

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Test Carbon Monoxide (CO) Alarms Monthly

Carbon Monoxide (CO), aka "the invisible killer", is a colorless, odorless gas that is produced when fuel burns incompletely. CO can cause serious illness or even death.

Risk of CO poisoning increases in winter due to the increased use of indoor heating sources and less ventilation.

Protect your household by being aware of sources of carbon monoxide and minimizing exposure, knowing the symptoms of dangerous levels of CO exposure in humans and pets, and by installing and maintaining CO detectors outside of sleeping areas and on all levels of your home or business, and testing your CO and smoke alarms once per month.

Should you have questions, please contact the West Dundee Fire Department at 847-551-3805.


Text to 911 Now Available

As of March 1, 2016, AT&T, Sprint, T-Mobile and Verizon customers within the QuadCom 911 service area may be able to use their mobile device to send a text message to 911 for emergency help. (QuadCom serves Barrington Hills, Carpentersville, East Dundee, Sleepy Hollow, South Barrington and West Dundee.)

Texting during an emergency could be helpful if you are deaf, hard of hearing, or have a speech disability, or if a voice call to 911 might otherwise be dangerous or impossible. But if you are able to make a voice call to 911, and if it is safe to do so, you should always make a voice call to 911 to request emergency response from Police, Fire or Emergency Medical Services.

With either a text or voice call, the first information you should provide is your location, in as clear and premise terms as possible. Do not use abbreviations or slang when communicating with 911.

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The Dangers of Carbon Monoxide Poisoning

Carbon monoxide (CO) is a deadly, odorless, colorless, poisonous gas created when household appliances that burn fossil fuels burn incompletely (furnace, stove, dryer, fireplace, etc) and by equipment with internal combustion engines (vehicles, mowers, generators, etc).

CO is the leading cause of accidental poisoning deaths in the US. The health effects of CO depend on the concentration and duration of exposure, as well as individual health conditions. Heart patients may experience chest pain at lower levels of exposure. As CO levels increase beyond a tolerable level, symptoms such as headache, fatigue and nausea may become more noticeable. At sustained high concentrations of CO, disorientation, unconsciousness and death are possible.

Learn how to protect yourself, your family and pets from CO Poisoning. Click below for more information.


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Dec 13

Fire and Police Commission Meeting

7:00PM at Public Safety 2

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