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Water & Sewer

Water & Sewer service is comprised of two basic components: water production/delivery and water billing.

The Water & Sewer Division of Public Works operates the Village's water production and delivery systems, which includes 3 deep-well water sources, 3 elevated water storage towers with a combined capacity of 2,750,000 gallons, 2 water treatment facilities that incorporate an ion exchange treatment process to improve the overall quality of the water, 46 miles of water mains and over 540 fire hydrants.


The Village of West Dundee cooperates with the Kane County Department of Environmental Management for their Annual Stormwater Management Report and has officially adopted the Kane County Stormwater Management Ordinance. The Ordinance and associated cooperative efforts exist to safeguard critical source water by preventing stormwater runoff pollution.

The following information is provided to educate the public about stormwater best management practices and efforts that can be made to help protect our water.

Illicit Discharge Reporting: If you witness an illicit discharge or any activity you feel is potentially detrimental to source water, please contact the Public Works Department at 847-551-3815, and/or utilize the resident service request form found on the Submit a Service Request page.

Public Comment: If you would like to comment on the MS4 program or discuss Stormwater topics in general, you may do so either by contacting the Public Works Department directly at 847-551-3815, or by attending any of the Regular Village Board meetings that are open to the public.

Each Regular Village Board Meeting agenda includes a time for public commentary both for items on and not on the agenda, at a limit of 5 minutes per speaker. The schedule of upcoming Village Board meetings can be found on the Community Calendar. Agendas for upcoming and previous meetings can be found on the Meeting Agendas and Minutes page.


Pay your parking tickets, village fines and utility bills online.


Water Quality Reports

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Document Center

The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category

Water Quality Reports9 documents

  • 2022 Water Quality Report
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  • 2021 Water Quality Report
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  • 2020 Water Quality Report
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  • 2019 Water Quality Report
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  • 2018 Water Quality Report
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  • 2017 Water Quality Report
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  • 2016 Water Quality Report
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  • 2015 Water Quality Report
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  • Source Water Assessment Sumary
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Fax: (847) 551-3809
8:00am - 4:30pm M-F


Fax: (847) 551-3842
7:00am - 3:30pm M-F