Public Works Department

The Public Works Department provides a wide variety of services to West Dundee residents, including infrastructure maintenance, water and sewer utility operations, landscaping and forestry and more. There are two functional divisions of the department: Water & Sewer and Streets & Underground.

Public Works Director
Eric Babcock

Utilities Superintendent
Adam Peters

Streets & Property Maintenance Superintendent
Mike Kirk

Public Works Secretary
Christin Mangan

Email Public Works

The Water & Sewer Division operates the Village’s water system, which includes 3 deep-well water sources, 3 elevated water storage towers with a combined capacity of 2,750,000 gallons, 2 water treatment facilities that incorporate an ion exchange treatment process to improve the overall quality of the water, 46 miles of water mains and over 540 fire hydrants.

The Streets Division maintains more than 88 lane miles of streets, over 430 street lights, curbs and sidewalks. Street sweeping, storm sewer maintenance, traffic control, snow removal and the free fall leaf collection program are all provided through this division. The Streets Division is also responsible for the Village's Forestry Programs, right-of-way mowing and fleet maintenance to over 30 vehicles.

The Streets Division is also responsible for the maintenance and upkeep of the public buildings, such as the Village Hall, Public Safety Centers I & II and the Public Works facility, and also maintains the Downtown and Riverwalk areas.

Backflow Testing: Fire Suppression and Lawn Irrigation Systems

Properties with fire sprinklers or a lawn irrigation system must be equipped with a backflow prevention device as required by the Village's Cross Connection Control Ordinance to protect against potential contamination to the public water supply. A successful test of the device(s) must be completed once per year and each time the device(s) are disconnected and reconnected to the municipal water system. Click here for more information.

Roadway Construction Projects

For an overview of road construction projects in West Dundee, please visit the Road Construction Projects page.

Pavement Management Report

In the Fall of 2019, an updated pavement management report was conducted to assess the current condition of all streets maintained by the Village. The primary goal of a successful pavement management plan is to identify an appropriate schedule to target streets for repair before their condition rapidly declines and becomes more expensive. This strategy is the most effective use of the Village’s allocated budget regardless of the budget amount.

The report provides the following:

  • Determination of overall pavement condition and assignment of condition ratings.
  • Development of pavement improvement strategies, GIS mapping and cost estimates.
  • Development of a recommended 5-year capital pavement maintenance plan.

The information contained within this report will be utilized to plan for street improvements over the next several fiscal years.

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Public Works Facility
900 Angle Tarn
West Dundee, IL 60118


(847) 551-3815
(847) 551-3842
7:00am - 3:30pm M-F

For after hours/weekend dispatch, call QuadCom (847) 428-8784.
Call 811 for JULIE locate requests.


Fall Leaf Collection Program

The targeted start for this year's Fall Leaf Collection Program is Monday, October 18. The program is expected to continue through about Wednesday, November 24.

The Fall Leaf Collection Program allows residents to deposit leaves in the street, in small piles approximately 12" from the curb line. The West Dundee Public Works Department then collects the leaves using a leaf vacuum and other equipment as needed.

For the first half of the program when leaf volume is low to moderate, leaf collection will occur on a week-on, week-off basis. Leaf collection will then proceed continuously through the last half of the program when leaf volume is the heaviest.

The attached exhibit has been prepared to show when and where leaf collection will occur for each day of this year's program. Because factors such as inclement weather and equipment failures are likely to affect the schedule, we will update the exhibit and announce changes on a case-by-case basis via the Village's website, Facebook and Twitter pages.

In order to have a smooth and successful leaf collection season, the Village requests the following:

- Please do not place leaves on the street prior to Friday, October 15th.
- Please do not place leaves on the street more than two days in advance of scheduled pickup in your area.
- Please be mindful not to place leaves on top of storm sewer drains to avoid flooding.
- Please be mindful not to include large solid debris, such as black walnuts or twigs, which can damage collection equipment and delay service.
- Please make note of the final leaf pickup day in your area as indicated on the attached exhibit. It is different for each subdivision and represents the last chance to have leaves picked up this season.

The first week of December is dedicated to final cleanup of streets on a Village-wide basis. This time frame is not intended for mass leaf pickup, but rather final clearing and street sweeping. Leaves should not be placed in the street after the stated final leaf pickup day for your area.

Please be reminded that adherence to a schedule is predicated on good weather for leaf collection and barring any mechanical issues with the collection equipment. Any necessary updates to the collection dates and locations will be shared through the Village’s website and social media pages.

Throughout the Fall, the Village would also request the assistance of residents located adjacent to storm water drains, to help keep these catch basins free of debris and leaf material. This will help to avoid street flooding during the leaf season.

If you have any questions, please contact the Public Works Department at 847-551-3815.


Tall Grass and Weeds

Please click below for the Village code regarding tall grass and weeds over 10" in height and other prohibited plant material which are considered to be a nuisance.

Complaints regarding violations of this ordinance may be directed to the Public Works Department via email, phone or reported online at

Visit the website

"Flushable" Wipes Cause Damage to Sewer Systems

Products labeled as "flushable" cleansing cloths or wet wipes have been reported to clog toilets and sewer systems throughout the United States and abroad, leading to costly repairs for both homeowners and municipalities.

Please help keep the West Dundee sewer system in good working order. Please do not flush anything other than human waste and toilet tissue.

Additional information can be found at, and a short video illustrating the difference between toilet tissue and wet wipes in terms of breakdown can be viewed at

General Maintenance Code Enforcement

Based on direction from the Village Board and a focus on general aesthetics of the neighborhoods of West Dundee, the Village will be placing increased attention a number of common property maintenance code violations.

The areas of code enforcement that will be focused on include:

• Vehicles parked in driveways should not block the sidewalk, particularly during daylight hours, in order to promote a pedestrian-friendly environment throughout the Village.

• Refuse containers should not be placed curbside any earlier than the evening prior to collection. Typically, this is Thursday evening. During the week of the 6 major holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Day), collection is moved to Saturday, in which case refuse containers should not be placed earlier than Friday evening.

• Garbage cans should not be stored along the front (street side) of your home, but rather along the side or in the rear yard.

• Grass and weeds within your individual lot should be properly maintained, and do not become overgrown or unsightly. These would include any planting beds, landscape areas or lawns.

• Outdoor fire pits must located in the rear yard and at least 20’ away from any structure or combustible material. No garbage or yard waste is permitted to be burned.

• RVs, boats and trailers may not be stored in any driveway for longer than 48 hours.

Please click below for additional information regarding enforcement intentions related to these code compliance issues.


Emerald Ash Borer

The Emerald Ash Borer (EAB) is an adult beetle known for nibbling on ash foliage. It was determined that the larvae (the immature stage) feed on the inner bark and wood of ash trees, which disrupts the ability to transport water and nutrients causing dieback and death. The adult beetles are dark metallic green bullet-shaped and about 1/2 inch long, with a narrow and elongated body, flat head and black eyes. As they emerge trees they will leave a unique "D" shaped exit hole, approximately 1/8 inch in diameter that may appear on the trunk or upper branches. Millions of ash trees in the Midwest have been infested.

The EAB was first found in West Dundee on Market Loop in 2009. Since then, the Village has identified and removed over 900 parkway trees. This is just over 16%, or 1 out of every 6 parkway trees within the Village has been removed in those five years.

The Village of West Dundee conducts an annual tree assessment that begins in mid May. Tree removals begin shortly thereafter and continue on as resources allow. Locations where trees are to be removed will be notified from the Village with a letter informing them of why the tree was removed and what the process is for replacement.

If you feel your tree is infested, contact the Public Works Department at (847) 551-3815 and Village staff will come out to inspect the tree.

For additional information, refer to the following links:
Illinois Department of Agriculture:

Visit the website

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Nov 25

Thanksgiving Day - Village Offices CLOSED

The administrative offices of the Village (Village Hall, Community Development, Fire, Police, and Public Works) are closed in observation of the holiday.

This is also one of the 6 holidays recognized by the Village's refuse hauler. Therefore, curbside refuse & recycling collection will be one day later than usual for the week of the holiday. Collection will be on Saturday.

Nov 26

Thanksgiving Day observed - Village Offices CLOSED

The administrative offices of the Village (Village Hall, Community Development, Fire, Police, and Public Works) are closed in observation of the holiday.

This is also one of the 6 holidays recognized by the Village's refuse hauler. Therefore, curbside refuse & recycling collection will be one day later than usual for the week of the holiday. Collection will be on Saturday.

Dec 24

Christmas Day observed - Village Offices CLOSED

The administrative offices of the Village (Village Hall, Community Development, Fire, Police, and Public Works) are closed in observation of the holiday.

As Christmas Day is on Saturday, we anticipate that curbside refuse & recycling collection will NOT be impacted, and collection will occur on Friday as usual.

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