Public Works Department

The Public Works Department provides a wide variety of services to West Dundee residents, including infrastructure maintenance, water and sewer utility operations, landscaping and forestry and more. There are two functional divisions of the department: Water & Sewer and Streets & Underground.

Public Works Director
Eric Babcock

Utilities Superintendent
Adam Peters

Streets & Property Maintenance Superintendent
Mike Kirk

Public Works Secretary
Christin Mangan

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The Water & Sewer Division operates the Village’s water system, which includes 3 deep-well water sources, 3 elevated water storage towers with a combined capacity of 2,750,000 gallons, 2 water treatment facilities that incorporate an ion exchange treatment process to improve the overall quality of the water, 46 miles of water mains and over 540 fire hydrants.

The Streets Division maintains more than 88 lane miles of streets, over 430 street lights, curbs and sidewalks. Street sweeping, storm sewer maintenance, traffic control, snow removal and the free fall leaf collection program are all provided through this division. The Streets Division is also responsible for the Village's Forestry Programs, right-of-way mowing and fleet maintenance to over 30 vehicles.

The Streets Division is also responsible for the maintenance and upkeep of the public buildings, such as the Village Hall, Public Safety Centers I & II and the Public Works facility, and also maintains the Downtown and Riverwalk areas.

Water Meter Replacement Project

For an overview of the 2023 Water Meter Replacement Project in West Dundee, please visit the Water Meter Replacement page.

Backflow Testing: Fire Suppression and Lawn Irrigation Systems

Properties with fire sprinklers or a lawn irrigation system must be equipped with a backflow prevention device as required by the Village's Cross Connection Control Ordinance to protect against potential contamination to the public water supply. A successful test of the device(s) must be completed once per year and each time the device(s) are disconnected and reconnected to the municipal water system. Click here for more information.

Roadway Construction Projects

For an overview of road construction projects in West Dundee, please visit the Road Construction Projects page.

Pavement Management Report

In the Fall of 2019, an updated pavement management report was conducted to assess the current condition of all streets maintained by the Village. The primary goal of a successful pavement management plan is to identify an appropriate schedule to target streets for repair before their condition rapidly declines and becomes more expensive. This strategy is the most effective use of the Village’s allocated budget regardless of the budget amount.

The report provides the following:

  • Determination of overall pavement condition and assignment of condition ratings.
  • Development of pavement improvement strategies, GIS mapping and cost estimates.
  • Development of a recommended 5-year capital pavement maintenance plan.

The information contained within this report will be utilized to plan for street improvements over the next several fiscal years.

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Public Works Facility
900 Angle Tarn
West Dundee, IL 60118


(847) 551-3815
(847) 551-3842
7:00am - 3:30pm M-F

For after hours/weekend dispatch, call QuadCom (847) 428-8784.
Call 811 for JULIE locate requests.


Fire Hydrant Flow Testing

Beginning on Thursday, September 28th, 2023, Public Works, along with the Fire Department, will be conducting Fire Flow Testing at targeted points throughout the Water Distribution System. All testing will take place between the hours of 8 AM - 3 PM and be completed by Tuesday October 3rd, 2023. Signs have been set up in the residential areas most likely to be impacted. Maps illustrating the areas of testing are available below.

These tests are conducted every 3 years. The purpose of the testing is to ensure the Fire Department has accurate system flow information available in the event of an emergency.

The flowing procedure will displace sedimentation in the water main pipes. As the flowing is in progress and for a brief period of time following, the water can become cloudy or rust colored with the potential to cause staining. Because of that, we strongly recommend that residents avoid doing laundry, using the dishwasher, showering or engaging in any activities requiring prolonged use of water when flushing is underway in or near your neighborhood.

If you notice any discoloration in your water after flowing is complete in your area, simply run your tap for a few minutes to clear up any remaining mineral deposits from your lines.


Tall Grass and Weeds

Please click below for the Village code regarding tall grass and weeds over 10" in height and other prohibited plant material which are considered to be a nuisance.

Complaints regarding violations of this ordinance may be directed to the Public Works Department via email, phone or reported online at

Visit the website

"Flushable" Wipes Cause Damage to Sewer Systems

Products labeled as "flushable" cleansing cloths or wet wipes have been reported to clog toilets and sewer systems throughout the United States and abroad, leading to costly repairs for both homeowners and municipalities.

Please help keep the West Dundee sewer system in good working order. Please do not flush anything other than human waste and toilet tissue.

Additional information can be found at, and a short video illustrating the difference between toilet tissue and wet wipes in terms of breakdown can be viewed at

General Maintenance Code Enforcement

Based on direction from the Village Board and a focus on general aesthetics of the neighborhoods of West Dundee, the Village will be placing increased attention a number of common property maintenance code violations.

The areas of code enforcement that will be focused on include:

• Vehicles parked in driveways should not block the sidewalk, particularly during daylight hours, in order to promote a pedestrian-friendly environment throughout the Village.

• Refuse containers should not be placed curbside any earlier than the evening prior to collection. Typically, this is Thursday evening. During the week of the 6 major holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Day), collection is moved to Saturday, in which case refuse containers should not be placed earlier than Friday evening.

• Garbage cans should not be stored along the front (street side) of your home, but rather along the side or in the rear yard.

• Grass and weeds within your individual lot should be properly maintained, and do not become overgrown or unsightly. These would include any planting beds, landscape areas or lawns.

• Outdoor fire pits must located in the rear yard and at least 20’ away from any structure or combustible material. No garbage or yard waste is permitted to be burned.

• RVs, boats and trailers may not be stored in any driveway for longer than 48 hours.

Please click below for additional information regarding enforcement intentions related to these code compliance issues.


IDOT Online Comment Form

IDOT provides a question/comment submittal form on their website for issues related to roadways maintained by the State of Illinois, which would include Routes 31 and 72 in West Dundee.

This form can be used to communicate with IDOT on a variety of topics, such as reporting potholes or debris in the roadway, burned out streetlights, or construction related inquiries.

Click below for information on ways to contact IDOT. Click "Online Web Form" at the bottom of the page to access the the question/comment submittal form.

Visit the website

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